Template - 06.58 Customer Care Policy

This template is for the development of a Customer Care Policy and is a foundation of great customer service.
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Product Description

Templates are a great way to create the document you need without having to develop them from scratch. Using these templates will enable you to check if you have covered all the aspects of the document you require and also prompt any further aspects you may need to include in the document.

The templates are a guide and also ready to use if they suit your particular business. Using a template will save you many hours of research and looking and enable you to implement the procedure, policy or framework into your business quickly.

FAQs

Why should I have a Customer Care Policy?

Documenting the process will enable your business to ensure all the correct steps are taken in the right order, that you haven't missed anything and also allows you to review it from time to time and improve the process.

It is also extremely important from a training perspective to provide information to new staff to help them understand your processes and get up to speed quicker with the right information.

You can also use it to educate your client/s about what they can expect when dealing with your business and to set the levels of expectation.

Resource

Template- 06.58 Customer Care Policy.docx

35 KB

The 3C MENTOR

Bruce Robb

Managing Director-The 3C Mentor

I am a Consultant-Counsellor-Cheerleader.
My purpose is to help people be the best they can be.
I get the most satisfaction from helping and mentoring people. With over 40 years experience gained from working with some of Australia's most prominent builders and developers as well as smaller boutique builders, I can see the 'nuances' other business coaches can't see.
I want to see your business succeed.

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